Contact us

How can you contact us?
You can contact us using the following ways.

For information regarding products and services provided by Telekom Payments, to express your opinion or to make suggestions or recommendations to us,
electronically at info@telekompayments.com

For grievances regarding the products or services provided by Telekom Payments, please fill out the Grievance Form and send it:

  • Electronically at: complaints@telekompayments.com
  • By letter to the postal address: Telekom Payments Electronic Money Services Single Member S.A., 99, Kifissias Ave., 151 24 Maroussi

For disputes of transactions performed using Telekom Payments means of payment, fill out the “Transaction Dispute” form and send it:

  • Electronically at: disputes@telekompayments.com
  • By letter to the postal address: Telekom Payments Electronic Money Services Single Member S.A., 99, Kifissias Ave., 151 24 Maroussi